Repair 2 min read

Phone fell in water: what to do

Apple's advice for a wet iPhone, step by step, and why rice is on the do-not list.

BK Wireless repair counter, Far RockawayUpdated October 2026 · Steps checked against Apple Support

Quick answer

Unplug everything, tap the phone gently against your hand with the port facing down, and leave it to dry somewhere with some airflow. Wait at least 30 minutes before you try charging, and don't charge it while it is wet. Don't use heat, compressed air or rice.

The steps below are Apple's, for an iPhone.

What to do right now

  1. 1 of 4Unplug the cable and any accessory

    Don't plug the cable in again until the iPhone and the cable are completely dry.

  2. 2 of 4Tap out the water

    Gently tap the iPhone against your hand with the port facing down.

  3. 3 of 4Leave it to dry with some airflow

    Apple says it can take up to 24 hours to dry fully.

  4. 4 of 4Wait at least 30 minutes, then try charging

    If the iPhone says charging is not available because liquid is detected, it is still wet. Wait and try again later.

What not to do

  • Don't put it in a bag of rice. Apple says small bits of rice can damage the iPhone.
  • Don't dry it with a hair dryer or other heat, or with compressed air.
  • Don't push a cotton swab or a paper towel into the port.
  • Don't charge it while it is wet. Apple says you shouldn't, except in an emergency.

Still acting up after it dried?

No sound, no charging, a foggy camera or a dim screen after it dried are signs to bring it in for a water damage check.

Questions

Should I put my wet phone in rice?

No. Apple says not to: small particles of rice can damage the iPhone.

How long should I wait before charging a wet phone?

At least 30 minutes, per Apple, and only once the phone and the cable are dry. Drying fully can take up to 24 hours.

Do you fix water damage?

Yes. Bring it in for a water damage check: the diagnostic is free when you go ahead with the repair, and a diagnostic fee applies if you decline it. Not near Far Rockaway? Start a mail-in repair.

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