Dropped your phone in the toilet, sink, ocean, or rain puddle? Don't turn it on. Bring it to us same-day. We run a flat-rate diagnostic, open the phone on the bench, clean corrosion, replace damaged components, and tell you straight whether it can be recovered. Most jobs same-day, some overnight.
1. Power it off immediately. Don't try to turn it on to "check."
2. If you can, take the SIM tray out.
3. Wipe it dry on the outside. Don't shake or blow into it.
4. Do not use rice. Rice doesn't work and gets stuck in the ports.
5. Bring it to us within a few hours — corrosion starts immediately on wet boards.
Water damage isn't a single repair — it's a recovery process. We open the phone, evaluate which components have corrosion, clean the board in an ultrasonic bath if needed, replace damaged parts (battery, charging port, screen if it's gone), and reassemble. If the logic board itself is fried beyond repair, we tell you straight and refund the diagnostic toward a trade-in credit on a replacement phone.
Salt water from the boardwalk and beach is the worst kind of liquid damage. Salt accelerates corrosion and is conductive — it shorts circuits faster than fresh water. If your phone went in the ocean, bring it in within a few hours if at all possible. Fresh water (toilet, sink, rain) gives you more time, but still — sooner is always better.
Often yes, sometimes no. The diagnostic tells us within an hour. We don't promise recovery on every phone — we promise an honest look and a straight answer.
Most diagnostics finish same-day. If components need to be replaced, allow 1-3 days depending on parts availability.
Flat rate. If we can't fix it, we refund the diagnostic toward a trade-in credit. Call 718-471-3211 with your model for the current diagnostic fee.
No, it doesn't void anything with us. Apple uses LDI to deny warranty service — but we're not Apple. We'll fix it regardless of the indicator.
The 60-day warranty covers parts we replace (battery, screen, port, etc.). It doesn't cover the underlying board, since water damage can develop further over time. We're upfront about this at the diagnostic.
Time matters with water damage. Bring it to 1054 Beach 20th Street same-day if possible.
We open it on the bench, photograph the board, and quote the recovery.
If we can fix it, same-day in most cases. If we can't, we refund the diagnostic toward a trade-in.
| Monday | 10:00 AM – 7:00 PM |
|---|---|
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Sunday | 11:00 AM – 6:00 PM |