FREQUENTLY ASKED
QUESTIONS
ANSWERED.
How long does a phone repair take?
Most repairs (screen, battery, charging port) are done same-day in 1—2 hours. Walk-ins welcome — no appointment needed.
Do you offer a warranty?
Yes — 60-day warranty on all parts and labor. If the repair fails under normal use, we fix it free.
What phones do you fix?
iPhone 7 through 17 Pro Max, Samsung Galaxy S/A/Note/Z Fold/Flip, Motorola, Google Pixel, iPad Air/Pro/Mini, and most Samsung tablets.
Can I sell you my old or broken phone?
Yes. We pay cash for phones in any condition — working, cracked, water damaged. Bring it in for an instant quote.
What carriers do you activate?
Authorized dealer for T-Mobile Prepaid, Verizon Prepaid, Simple Mobile, Ultra Mobile, and Spectrum.
Do you offer mail-in repair?
Yes. Free prepaid shipping label, 24—72 hour turnaround, insured return shipping. Visit our Mail-In Repair page to start.
Do you accept walk-ins?
Always. No appointment needed for any repair. Located in Far Rockaway, Queens — open 7 days.
What payment methods do you accept?
Cash, all major credit cards, debit, Apple Pay, Google Pay, and Cash App.
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BK Wireless
1054 Beach 20 Street, Far Rockaway, NY 11691
Open 7 Days · 10 AM – 8 PM · Walk-Ins Welcome